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07.30.2008 at 06:31AM PDT, ID: 23607223
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9.0

External Hard drive wont install on Windows XP

Asked by debi7405 in Computer Hard Drives, Windows XP Operating System

Tags: , ,

I have a 4 year old compaq presario that has been problem free since I bought it. I am running XP Home, I have usb 2.0, and SP2.  Last weekend I bought a Western Digital My Book, 360 gig external hard drive. The instructions were so simple it only consisted of 3 pictures. There were no disks that came with it, should just plug it in.

Well it wont go. I plug it in, and the system detects it, asks if I want to find the drivers? (I guess thats what it is looking for)  and when I click yes it says it cant find it. I have tried pointing it to the C: drive, the windows folder, the I386 folder and one other I cant remember.  I can see it in device manager not just as an unknown device but with the "My Book" name, but with a question mark, and I cannot see it in disk management.

I hooked it up to my HP laptop which runs XP works great, hooked it up to my HP vista laptop, works great! My computer recognizes digital cameras, keyboards but not this New HD, my roommates older external HD or his flash drives. I spent 9 hours on Sunday searching for answers online. I did whatever updates Microsoft had available on Sunday as well during my desperation.

I do not have a copy of XP, it did not come with the system. I do have my recovery disks if I need to go that route, but without being able to use a flash drive the only way I can remove my 2700 songs and other files on my computer is to put them to CD.
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[+][-]07.30.2008 at 06:37AM PDT, ID: 22120232

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[+][-]07.30.2008 at 06:39AM PDT, ID: 22120249

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[+][-]07.30.2008 at 06:42AM PDT, ID: 22120284

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[+][-]07.30.2008 at 02:40PM PDT, ID: 22125062

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[+][-]07.30.2008 at 04:21PM PDT, ID: 22125692

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About this solution

Zones: Computer Hard Drives, Windows XP Operating System
Tags: Western Digital, My Book, 360 gig
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Solution Provided By: warrenbuckles
Participating Experts: 3
Solution Grade: A
 
 
[+][-]07.30.2008 at 05:58PM PDT, ID: 22126148

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[+][-]07.30.2008 at 11:27PM PDT, ID: 22127341

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[+][-]08.04.2008 at 01:50PM PDT, ID: 22156077

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