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05.27.2008 at 12:06PM PDT, ID: 23435957
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6.8

Delete Outlook Sync Issues folder and sub-folder items automatically on client PCs

Asked by fourjohn in Exchange Email Server, Outlook Groupware Software

Tags: , , ,

I have about 300 client PCs running Outlook 2007 in Cached Exchange Mode connected to an Exchange 2003 server.  As expected, machines will occasionally/randomly generate items in their Sync Issues folder as well as the 3 subfolders in Outlook:

     Sync Issues
          Conflicts
          Local Failures
          Server Failures

In addition to taking up space, the Sync Issues also happen to cause problems with my Veritas Backup Exec during brick level backups of the Exchange store.

I'd like a way to be able to centrally delete all items in the 4 folders mentioned above on all the Exchange accounts without having to open each user's mailbox and manually deleting the items or relying on the users to do this regularly.  I've experimented with using the Mailbox Management program on the Exchange server, but can't figure out the right settings to make it work.  Maybe it isn't possible with that tool.  Another Expert's post talks about creating an Outlook macro, but it seems to have to be loaded on all the client PCs:

http://tinyurl.com/56eoqd

I've used a program called Discover Attender from Sherpa Software.  It does the job perfectly by scanning all the mailboxes and presenting results, but it costs $2,000.

http://www.sherpasoftware.com/microsoft-exchange-products/discovery-attender.shtml

Are there any ways to take care of these mail items centrally as an administrator? Start Free Trial
[+][-]05.28.2008 at 02:44AM PDT, ID: 21658900

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[+][-]05.28.2008 at 06:04AM PDT, ID: 21659966

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[+][-]05.30.2008 at 12:20PM PDT, ID: 21680667

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[+][-]05.30.2008 at 12:28PM PDT, ID: 21680718

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[+][-]05.30.2008 at 12:33PM PDT, ID: 21680741

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[+][-]05.30.2008 at 12:34PM PDT, ID: 21680755

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[+][-]05.30.2008 at 02:00PM PDT, ID: 21681391

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[+][-]05.30.2008 at 02:13PM PDT, ID: 21681469

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[+][-]06.11.2008 at 11:37AM PDT, ID: 21762881

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About this solution

Zones: Exchange Email Server, Outlook Groupware Software
Tags: Microsoft, Outlook, 2007, Cached Exchange mode
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Solution Provided By: fourjohn
Participating Experts: 1
Solution Grade: A
 
 
 
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