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07.25.2008 at 09:02AM PDT, ID: 23595923
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Attachment Details

Cannot login to configure the Firebox

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8.0
Tags:

Watchguard, Firebox, X Edge 10e

I am trying to configure a Firebox Edge X 10e for wireless connections.  Evidently, the person who first hooked it up used the initial setup wizard found by logging into the device at https://192.168.111.1.

He does not know what password/user name he put in.  So, I did a hard reset of the box and attempted to login through the same 192.168.111.1.  I cannot get it to accept the user name/password default.

Searching the net tells me that the default user is blank and the default password is "wg".  It DOES not login with this.  Blank users and passwords do not work.

I have not used this particular brand, Watchguard Firebox, before.  Does pushing the reset button reset the password and such as would doing so on a Linksys or Netgrear router?  Or should I do something else to reset it?  I've tried what he thinks the password might have been in case it didnt' reset it, but that does not work either, and I have been waiting 45 minutes for tech support to call back and I need to get moving on this.

Thank you.
Answered By: computerdoctortexarkana
Expert Since: 02/05/2008
Accepted Solutions: 2
computerdoctortexarkana has been an Expert for 11 months, during which he has posted 27 comments and answered 2 questions. computerdoctortexarkana is just one of 255 experts in the Watchguard Firewall Zone. 2 experts collaborated on this answer, which was graded an "A" by the asker.
 
 
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