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09.17.2008 at 07:39AM PDT, ID: 23738733 | Points: 250
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It services company needs helpdesk software

Asked by BroadSurf62 in HelpDesk Authoring, Miscellaneous Software, Miscellaneous Web Development

We are an IT support company with about 7 clients.
We install and manage the complete network for these clients.
Now we are looking for a helpdesk software hosted or inhouse for the users at these companies to create and view their trouble tickets.

We tried spiceworks but this would be installed at each client separately and we would not see all tickets from all clients at the same time.

We also looked at  CONNECTWISE but it is too pricey right now.

We would also like for the program to help us with time and billing

Anyone knows of something like connectwise but moderately priced.

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Keywords: It services company needs helpdesk s…
Title
1 helpdesk
2 Helpdesk software help
3 Helpdesk Ticket Software
4 Inventory/helpdesk freeware
5 Looing for free Helpdesk tool, Active …
6 HelpDesk ticket tracking5
 
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[+][-]09.18.2008 at 09:43PM PDT, ID: 22518074

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[+][-]09.19.2008 at 08:03AM PDT, ID: 22521854

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[+][-]09.19.2008 at 08:04AM PDT, ID: 22521869

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[+][-]10.22.2008 at 12:19PM PDT, ID: 22780208

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[+][-]11.07.2008 at 01:49PM PST, ID: 22908846

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[+][-]12.12.2008 at 02:30PM PST, ID: 23161721

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