Advertisement

05.07.2008 at 02:08AM PDT, ID: 23382063
[x]
Attachment Details

HTC Touch Dual - Random blank emails received

[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

7.8
Hi all,

Ive come across a user with an odd - random problem with their emails. They have found from time to time that :

1. Either an email they receive is blank (except the title and who its from)

2. The email they receive appears and then disappears right before their eyes.

Has anyone come across this before ? I called HTC technical support and they advised me to hard reset the device, but that to me feels like a hammer to crack a nut scenario. I asked them too if they had come across this fault before and they hadnt, so there is no guarantee that it would work any way.

The device is set to download the whole of the email.

 Details of his device are:Windows mobile 6 professionalCE 0s 5.2.1622 Build 18128.0.4.42007 ms corpProcessor: msm7200-400mhzmem: 101.67mbExpansion slot : in use
Touch Dual

   
Thanks in advance for your help,

   
Greg
 
Expert Comment by psilence:

All comments and solutions are available to Premium Service Members only. Start your 7-day free trial to view the solution to this question.

Already a member? Login to view this solution.

 
 
Author Comment by BLPIT:

All comments and solutions are available to Premium Service Members only. Start your 7-day free trial to view the solution to this question.

Already a member? Login to view this solution.

 
 
Accepted Solution by psilence:

All comments and solutions are available to Premium Service Members only. Start your 7-day free trial to view the solution to this question.

Already a member? Login to view this solution.

 
 
Administrative Comment by Venabili:

All comments and solutions are available to Premium Service Members only. Start your 7-day free trial to view the solution to this question.

Already a member? Login to view this solution.

 
 
Administrative Comment by Computer101:

All comments and solutions are available to Premium Service Members only. Start your 7-day free trial to view the solution to this question.

Already a member? Login to view this solution.

 
 
20081119-EE-VQP-45 / EE_QW_2_20070628