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01.30.2006 at 01:36PM PST, ID: 21716112
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Attachment Details

ActiveSync Error Code 85010014 when attempting to synchronize

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7.6
Tags:

85010014, activesync, support, code

Hello,

I have a Pocket PC 6700 running MS Windows Mobile 5.0 and want to synchronize it (using ActiveSync 4.1) with my PC running Office 2003 SBE under Win XP SP2.  Everytime I attempt to synchronize--which would be add contacts, calendar and tasks to my phone, I get this same message:

ActiveSync encountered a problem on the desktop Support Code 85010014.

I went to the ActiveSync website where it recommended uninstalling/reinstalling Outlook.  I did this--I actually uninstalled/reinstalled ALL of Office 2003 SBE.  Now, when I go to synchronize, I get the same Support Code message.

PLEASE help!
Answered By: DarthMod
Expert Since: 06/01/2004
Accepted Solutions: 10274
DarthMod has been an Expert for 4 years 7 months, during which he has posted 34872 comments and answered 10274 questions. DarthMod is just one of 202 experts in the Windows MobileProgramming Zone. 5 experts collaborated on this answer, which was graded an "A" by the asker.
 
 
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