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11.09.2004 at 08:36PM PST, ID: 21201108
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Attachment Details

XP Home, no task bar, no desktop icons, no start button

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5.8
Tags:

icons, desktop, xp, start

XP home on bootup, I get wallpaper, no taskbar, no icons, no start button, and CTL-ESC does NOT bring up start  menu...

Slaved HD to another machine...
Did full Norton scan, found 25 virus infections...
Did TrendMicro online scan, found 95 more infections...
Did Bitdefender online scan, found about 40 more infections...
All cleaned and/or deleted...

Booted into safe mode w/networking...GUI loads up, I get all icons, task bar etc...
IE opens up to About:Blank...
Installed in safe mode Adaware, Spybot and CWShredder, ran them all, CWShredder found a couple items, Spybot about 40 items including CoolWWWSearch...Adaware found more CoolWWWSearch and few other items...

IE now works correctly in safe mode...I can roam the Inet...

Reboot into normal mode and I still do NOT have desktop icons, taskbar, start button etc...

However, when in safe mode I have everything and can do anything...

Client has a LOT of pictures and video editing software that she cannot find CD's for...so I am hesitant to do restore install...

I cleaned out all temp files, cookies, offline content etc etc

Next will do SFC /scannow but not sure if that will do it...

Suggestions and ideas please...

Thanx
Steve
Answered By: shahrial
Expert Since: 03/30/2004
Accepted Solutions: 142
Computer Expertise: Beginner
shahrial has been an Expert for 4 years 9 months, during which he has posted 570 comments and answered 142 questions. shahrial is just one of 1697 experts in the Operating Systems Miscellaneous Zone. 15 experts collaborated on this answer, which was graded an "A" by the asker.
 
 
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