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07.31.2008 at 10:38AM PDT, ID: 23611727
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7.2

Acrobat 9 Reader with Windows 2008 Terminal Server

Asked by coutoj in Windows Server 2008, Remote Desktop/Terminal Services

Tags: , ,

I am setting up a Windows 2008 Terminal Server and i need to have the Adobe Acrobat Reader installed. I downloaded and installed the Vista version and it worked from the console but when i try to access it via a terminal server session the application just crashes. If i try and run it as administrator in the same terminal server session it launches fine.

Any suggestions????

Jason

p.s The associated event log error is:

Log Name: Application
Source: Application Error
Date: 7/31/2008 1:17:57 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Comet.invera.com
Description:
Faulting application AcroRd32.exe, version 9.0.0.332, time stamp 0x4850f0a3, faulting module Annots.api, version 9.0.0.332, time stamp 0x4850e57f, exception code 0xc0000005, fault offset 0x001bd9e0, process id 0x1458, application start time 0x01c8f3316002e3b7.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2008-07-31T17:17:57.000Z" />
    <EventRecordID>3663</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Comet.invera.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>AcroRd32.exe</Data>
    <Data>9.0.0.332</Data>
    <Data>4850f0a3</Data>
    <Data>Annots.api</Data>
    <Data>9.0.0.332</Data>
    <Data>4850e57f</Data>
    <Data>c0000005</Data>
    <Data>001bd9e0</Data>
    <Data>1458</Data>
    <Data>01c8f3316002e3b7</Data>
  </EventData>
</Event>
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About this solution

Zones: Windows Server 2008, Remote Desktop/Terminal Services
Tags: Microsoft and Adobe, Windows 2008 Server and Acrobat Reader 9, 2008 and 9
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Solution Provided By: PeterSinger
Participating Experts: 4
Solution Grade: A
 
 
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