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05.10.2004 at 03:25AM PDT, ID: 20983743
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9.6

Outlook 2003 can't connect to Exchange 2003; Check Name Error

Asked by Loqutus in Exchange Email Server

Tags: , , , ,

I get the following error message when i try to setup outlook with an exchange server account;

"The action could not be completed. The connection to the Microsoft Exchange Server is unavailable. Outlook must be online or connected to complete this action."

I have a Small Business Server 2003 setup on our local network with around 17 or more client computers. The Computers are either windows 2000 or XP running outlook 2000 / 2003. All computers have successfully connected to the exchange server except one.

The problem computer is runnning windows xp pro with outlook 2003 installed
 I have tested the following: -

1) uninstalling / reinstalling outlook
2) disabling & removing any firewall software
3) deleting & recreating a new outlook profile
4) i can ping the servers ip address, resolve dns, surf the web, etc
5) i have been able to connect to the mailbox using a different computer


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[+][-]05.10.2004 at 03:54AM PDT, ID: 11030020

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About this solution

Zone: Exchange Email Server
Tags: outlook, exchange, server, connect, 2003
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Solution Provided By: peakpeak
Participating Experts: 25
Solution Grade: A
 
 
[+][-]05.11.2004 at 12:47AM PDT, ID: 11038153

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