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05.08.2008 at 07:14AM PDT, ID: 23386129
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6.4

Microsoft Dynamics CRM 4 Upgrade issues

Asked by PortableLighting in Microsoft Dynamics, CRM Software, SBS Small Business Server

Tags: , , ,

Platform: SBS2003 R2 w/ SQL2005 SP2
CRM3 has Update Rollup 2 (KB927751) applied

When we upgrade from Microsoft CRM 3 to Dynamics CRM 4 the upgrade appears to work smoothly (crm40svrsetup.log shows no errors), but after the "install finish reboot" the CRM is inaccessible with the following error appearing in the web browser:

No Microsoft Dynamics CRM user exists with the specified domain name and user ID 

This message appears for both "http://server_name:5555/" and "http://server_name:5555/organization_name/".

Google shows others have had this problem but I am unable to find a viable solution.

If anyone has encountered this problem or has any ideas on how to fix this issue please respond. Our accountant is getting very anxious to have the new CRM4 installed very soon.

Other notes:
I have recently built a VMWare test server with a P2V of our SBS because of software upgrade issues.Start Free Trial
[+][-]05.21.2008 at 02:32AM PDT, ID: 21613295

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[+][-]05.21.2008 at 08:33AM PDT, ID: 21616100

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[+][-]05.21.2008 at 12:11PM PDT, ID: 21618064

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[+][-]05.21.2008 at 12:21PM PDT, ID: 21618162

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[+][-]05.22.2008 at 07:09AM PDT, ID: 21623934

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[+][-]05.22.2008 at 10:55AM PDT, ID: 21626048

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[+][-]05.22.2008 at 02:49PM PDT, ID: 21627943

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[+][-]05.23.2008 at 05:58AM PDT, ID: 21631631

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[+][-]05.23.2008 at 10:45AM PDT, ID: 21634162

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[+][-]05.23.2008 at 05:22PM PDT, ID: 21636934

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[+][-]05.27.2008 at 11:59AM PDT, ID: 21654571

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[+][-]06.27.2008 at 06:58AM PDT, ID: 21883756

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[+][-]07.08.2008 at 06:53AM PDT, ID: 21953804

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[+][-]07.28.2008 at 06:29AM PDT, ID: 22102877

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About this solution

Zones: Microsoft Dynamics, CRM Software, SBS Small Business Server
Tags: Microsoft, Dynamics CRM, 4, upgrade crm 3
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Solution Provided By: PortableLighting
Participating Experts: 3
Solution Grade: A
 
 
[+][-]08.02.2008 at 10:31PM PDT, ID: 22146547

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