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11.14.2008 at 02:45PM PST, ID: 23906864
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Look up by example keeps getting reset

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7.1
Tags:

Sage, Act!, Premium 2008

Hi,

A user in our office is havin an issue where.
1. does a lookup by example.
2.views a contact record.
3. makes a change to the record.

When she clicks on the arrow on the menu bar to advance to the next record, shw gets a warning message that says:
The changes you made to this record affect the lookup/sort criteria.  To continue working with the record, All Lookup will be restored. Would you like to continue working with this record? Yes or No.

If they click yes, her current lookup get reset.  Other users do not encounter this problem.  What is causing this?

Thanks
Answered By: GLComputing
Expert Since: 09/29/2006
Accepted Solutions: 424
Computer Expertise: Guru
Education: SGS/Uni NSW, Some College
GLComputing has been an Expert for 2 years 3 months, during which he has posted 1906 comments and answered 424 questions. GLComputing is just one of 94 experts in the ACT Zone. 1 expert collaborated on this answer, which was graded a "B" by the asker.
 
 
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