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11.18.2008 at 06:27PM PST, ID: 23916577
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5.2

iPhone setup with POP configured on Exchange 2003 running on SBS 2003

Asked by hausen4u in iPhone, Exchange Email Server, SBS Small Business Server

Tags:

I have a Windows SBS 2003 running Exchange that is configured for POP/SMTP.  A remote user just purchased an iPhone (3G) and we cannot get it setup to use POP to download emails from the Exchange server.  We've been on the phone with Apple and AT&T, so far nothing.  This user only uses OWA to access email, she does not use the contacts or calendar in Exchange, so all she wants to get on her phone is email.  Sending email is OK because we used AT&T's SMTP server.

The SBS is not fully up to date but it is running SP2 and Exchange 2003 SP2.  When setting up other POP email clients (i.e. Outlook), I've can use any one of the following syntax for the settings:
POP server: mail.external_domain.com
Username: username@external_domain.com OR username@internal_domain.local OR internal_domain\username

When setting up Windows mobile phones with a POP account and this server, it would only accept this syntax for the username: username@internal_domain.local

I've tried all 3 ways with the iPhone but it either gives an error message that the username and password is incorrect or it actually says it connects to the server but it never downloads any emails.  I know there are emails on the server because she only uses OWA to check email.

I've read through a lot of the questions about iPhone and Exchange setup, but I haven't found an answer that has helped me.  Please help.Start Free Trial
[+][-]11.18.2008 at 06:59PM PST, ID: 22991138

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[+][-]11.19.2008 at 07:39AM PST, ID: 22995180

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[+][-]11.19.2008 at 01:45PM PST, ID: 22998956

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[+][-]11.19.2008 at 02:04PM PST, ID: 22999190

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[+][-]11.19.2008 at 02:20PM PST, ID: 22999334

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[+][-]11.19.2008 at 04:29PM PST, ID: 23000260

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[+][-]11.19.2008 at 07:07PM PST, ID: 23000942

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[+][-]11.19.2008 at 07:58PM PST, ID: 23001106

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[+][-]11.19.2008 at 08:26PM PST, ID: 23001184

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[+][-]11.19.2008 at 08:59PM PST, ID: 23001281

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[+][-]11.19.2008 at 09:22PM PST, ID: 23001367

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[+][-]11.19.2008 at 09:45PM PST, ID: 23001460

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[+][-]11.20.2008 at 10:54AM PST, ID: 23006788

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[+][-]11.21.2008 at 04:50PM PST, ID: 23018299

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[+][-]11.24.2008 at 03:16PM PST, ID: 23031360

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[+][-]12.02.2008 at 10:38AM PST, ID: 23079506

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About this solution

Zones: iPhone, Exchange Email Server, SBS Small Business Server
Tags: iphone pop exchange sbs 2003
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Solution Provided By: hausen4u
Participating Experts: 1
Solution Grade: A
 
 
 
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