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08.24.2008 at 02:54PM PDT, ID: 23674116
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iPhone & Exchange - importing xml profile

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Passcode cannot be set The server for account "name given in mobileconfig" is not responding. This account cannot receive new data until a new passcode is set.

I've been trying to get my iPhone sync with Exchange. Quite a hassle.

Currently, I'm working with my test environment. Here's the setup:

Exchange machine:
  Windows 2003 SP2
  Exchange 2003 SP2
  IIS 6.0 on the same machine
  Local CA server on the same machine

LinkSys (type of) router
-----------------

OMA and Mobile ActiveSync are enabled on Exchange.
Ports 80 and 443 are routed to IIS
Certificate generated and imported into IIS.
The Exchange/IIS server is published in DNS
OMA and Microsoft-Server-ActiveSync folders require SSL and Basic Authentication

I created mobileconfig using iPhone Web Configuration Utility.

With my iPhone, I point Safari to www.mydomain.com/myname.mobileconfig. It starts the profile installation, gets pass "accept Certificate" and then it hits this error message:
---------------------------------------
Passcode cannot be set
The server for account "name given in mobileconfig" is not responding.
This account cannot receive new data until a new passcode is set.
---------------------------------------
The popup offers "Ignore" button but that freezes the unit every time (must reboot).

I tried setting up a passcode on the iPhone but that's not it.

-***-
On the other hand, if I just create Exchange account on the iPhone, I must do it a few times before it "admits" that "user has been authenticated". However, even then the messages don't synchronize. I see "Connecting" for a few seconds (10 at most) followed by message "Updated <date/time>" - but no messages ever get downloaded.

I've been working on this for more than a week. I tried a lot of different configurations - with and without SSL. I feel like I'm losing my mind. There's really very little of documentation and step-by-step available on the net. There's a lot of material on the subject - but it's all pretty much the same and don't deal with "what if things go wrong".

Any suggestion would be highly appreciated.

TIA.
 
Author Comment by lcdata:

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20081119-EE-VQP-45 / EE_QW_2_20070628