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08.07.2008 at 08:09AM PDT, ID: 23629611
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Attachment Details

Configure Exchange 2003 ActiveSync with iPhone 3G

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8.9
Zones:

iPhone, Exchange Email Server, SBS Small Business Server

Tags:

Microsoft, Exchange, 2003 SP2, Apple, iPhone 3G
I'm trying to get an iPhone 3G to sync with my Exchange 2003 SP2 server using Activesync, and I'm running into some problems.  I've read a lot of other posts on this site and none of the solutions have worked.  Here's where I am:

Going to https://mydomain.com/oma results in an error (both internally and on the iPhone) of "A System error has occurred while processing your request. Please try again. If the problem persists, contact your administrator."  This also results in the following error in the Event Viewer:

Event Type:      Error
Event Source:      MSExchangeOMA
Event Category:      (1000)
Event ID:      1503
Date:            8/7/2008
Time:            10:51:03 AM
User:            N/A
Computer:      Server
Description:
An unknown error occurred while processing the current request:
Message: The remote server returned an error: (501) Not Implemented.
Source: Microsoft.Exchange.OMA.ExchangeDataProvider
Stack trace:
   at Microsoft.Exchange.OMA.ExchangeDataProvider.OmaWebRequest.GetRequestStream()
   at Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices.GetSpecialFolders()
   at Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices..ctor(UserInfo user)

Message: Exception has been thrown by the target of an invocation.
Source: mscorlib
Stack trace:
   at System.Reflection.RuntimeConstructorInfo.InternalInvoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean isBinderDefault)
   at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
   at System.Activator.CreateInstance(Type type, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
   at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object sender, EventArgs e)

Message: Exception of type Microsoft.Exchange.OMA.DataProviderInterface.ProviderException was thrown.
EventMessage:
UserMessage: A System error has occurred while processing your request. Please try again. If the problem persists, contact your administrator.
Source: Microsoft.Exchange.OMA.UserInterface
Stack trace:
   at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object sender, EventArgs e)
   at System.Web.SessionState.SessionStateModule.RaiseOnStart(EventArgs e)
   at System.Web.SessionState.SessionStateModule.CompleteAcquireState()
   at System.Web.SessionState.SessionStateModule.BeginAcquireState(Object source, EventArgs e, AsyncCallback cb, Object extraData)
   at System.Web.AsyncEventExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)


Also, whenever my phone tries to sync and check email, a different error is created in the Event Viewer:

Event Type:      Error
Event Source:      Server ActiveSync
Event Category:      None
Event ID:      3005
Date:            8/7/2008
Time:            10:51:10 AM
User:            Domain/User
Computer:      Server
Description:
Unexpected Exchange mailbox Server error: Server: [diserver.DI.local] User: [user@domain.com] HTTP status code: [501]. Verify that the Exchange mailbox Server is working correctly.


Here's some other things I've tried:

- I have an SSL cert installed and it works fine with OWA.  SSL is enabled (but not required) for OMA.
- I've checked that IP security is granting access to all IP's for all relevant Exchange, OMA, and Activesync sites.
- I've installed service pack 2 for exchange.

Any ideas?
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Answered By: ach_patil
Expert Since: 10/02/2007
Accepted Solutions: 258
ach_patil has been an Expert for 1 year 3 months, during which he has posted 811 comments and answered 258 questions. ach_patil is just one of 601 experts in the iPhone Zone. 4 experts collaborated on this answer, which was graded an "A" by the asker.
 
 
20081119-EE-VQP-47 / EE_QW_2_20070628