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09.24.2008 at 06:05AM PDT, ID: 23758419
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6.0

iMac will not wake up after going to sleep

Asked by alicia1234 in Apple Desktop, Mac OS X, Mac OS 10.4 (Tiger)

This is my mother's iMac (I'm visiting). She says that about a week ago she started having a problem that after she puts the iMac to sleep, it won't wake up. I just witnessed it. The "sleep" light is blinking, but if you hit any key to get it out of sleep (like you're supposed to), nothing happens; screen stays black. You can't force a power off by holding in the power button. The only way to "fix" it is to unplug the computer, wait, plug it back in. Then when you turn it back on, sometimes it comes on and sometimes it doesn't. You have to play around with unplugging/turning on to finally get it to work.
Max OS X vsn 10.4.11
I'm thinking it might be software related?
My  mother says it might have started happening after she last updated, but she's not sure.Start Free Trial
 
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[+][-]09.24.2008 at 07:09AM PDT, ID: 22559852

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[+][-]09.24.2008 at 07:11AM PDT, ID: 22559878

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[+][-]09.24.2008 at 07:31AM PDT, ID: 22560090

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[+][-]09.24.2008 at 07:37AM PDT, ID: 22560152

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[+][-]09.24.2008 at 07:54AM PDT, ID: 22560335

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[+][-]09.24.2008 at 07:55AM PDT, ID: 22560354

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[+][-]09.24.2008 at 08:04AM PDT, ID: 22560453

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About this solution

Zones: Apple Desktop, Mac OS X, Mac OS 10.4 (Tiger)
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Solution Provided By: jhyiesla
Participating Experts: 3
Solution Grade: B
 
 
[+][-]09.24.2008 at 08:13AM PDT, ID: 22560548

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[+][-]09.24.2008 at 08:47AM PDT, ID: 22560916

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[+][-]09.24.2008 at 08:56AM PDT, ID: 22561049

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[+][-]09.24.2008 at 09:19AM PDT, ID: 22561276

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[+][-]09.24.2008 at 02:00PM PDT, ID: 22563972

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[+][-]09.25.2008 at 10:35AM PDT, ID: 22571899

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[+][-]09.25.2008 at 10:41AM PDT, ID: 22571992

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